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Return to shopLunaro Commerce LLC provides shipping services within the United States. We select the appropriate shipping method and carrier based on the items ordered, the delivery address, and actual shipping conditions.
- Order Processing Time
After payment is successfully processed, it typically takes 1–3 business days to handle the order, prepare the items, and arrange for shipment.
Once the order has shipped, we will provide tracking information based on the specific circumstances.
- Domestic Shipping Time (USA)
After the order has been processed and shipped, the estimated delivery time within the United States is 3–7 business days.
- U.S. Shipping Carriers
Depending on the delivery address, the items ordered, and logistics arrangements, we may use the following U.S. carriers:
USPS
UPS
FedEx
The specific carrier is determined by us based on the details of the order; not every order will use the same carrier.
- Shipment Tracking
Once the order has shipped, if a tracking number is available, we will provide it via the order details or another appropriate method.
Please note that tracking information may take some time to update. You can check the status of your package using the official tracking system of the respective carrier.
- Delivery Address
Please ensure that your name, street address, city, state, and ZIP code are accurate when submitting your order.
If a delivery fails, the package is returned, or re-delivery is required due to an incorrect or incomplete address, additional shipping charges may apply.
- Delivery Delays
The shipping times mentioned above are estimates and do not constitute a guaranteed delivery date. Delivery delays may occur due to severe weather, holidays, peak shipping periods, carrier operational adjustments, or other uncontrollable factors.
If there have been no updates to the tracking status for an extended period or if there are issues with the package, please contact us, and we will assist you in checking the status based on your order and tracking information.