Service Terms

Welcome to the Lunaro Commerce LLC website. By accessing, browsing, or using this website, or by purchasing products through it, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree to these terms, please discontinue use of the website.

1. Website Use

You may use this website subject to applicable laws and these Terms of Service. You may not use the website to engage in fraud, illegal transactions, unauthorized data access, interference with the website’s normal operation, or any other activities that violate laws, regulations, or these terms.

If we detect user abuse, fraudulent transactions, or other violations, we may restrict or terminate the relevant accounts or orders based on the circumstances.

2. Product Information

We strive to ensure the accuracy of product names, images, descriptions, prices, and other information on the website; however, discrepancies may occur due to display device settings, website updates, or changes in actual inventory.

The color, texture, or appearance of bedding products may vary visually depending on monitor settings and lighting conditions during photography. Please refer to the order page and the actual product for definitive product information.

3. Orders and Purchases

When you submit an order through this website, you are expressing an intent to purchase the selected products. Acceptance and fulfillment of the order are subject to product availability, payment status, shipping information, and other practical considerations.

In the event of obvious pricing errors, inventory discrepancies, payment issues, or other circumstances preventing normal order fulfillment, we may contact you to address or cancel the order and will handle any payments already made in accordance with applicable regulations.

4. One-Time Purchase Model

Products sold on this website are available via a one-time purchase model.

The amount you pay applies only to the specific order you have submitted and completed; it does not constitute a subscription service or an automatic renewal plan. We will not automatically create subsequent orders based on a single purchase, nor will we charge recurring fees to your payment method without your explicit authorization.

If you wish to purchase products again, you must submit a new order.

5. Payment Terms

You are required to make payment for the product price, shipping costs, and any other applicable fees as displayed on the checkout page.

The website may process payments through third-party payment service providers. Payment-related information may be handled by the respective payment service provider in accordance with their terms of service and privacy policies.

Orders generally enter the processing stage after successful payment and the completion of necessary order reviews.

6. Delivery

We will arrange for the shipment of products in accordance with the delivery policy published on the website and the order information provided.

Actual delivery times may be affected by inventory levels, carriers, weather conditions, holidays, address details, or other factors beyond our control. Customers are responsible for ensuring that the provided delivery information is accurate and complete.

Please refer to the website’s shipping policy for details regarding delivery areas, processing times, and estimated transit times.

7. Returns and Refunds

Product returns and refunds are subject to the return and refund policy published on the website.

If you wish to request a return or refund, you must submit your request in accordance with the timeframes and conditions specified in the relevant policy. Once an eligible return has been verified, we will process the refund in accordance with the applicable policy.

Certain products may be ineligible for return due to use, damage, missing original packaging, or other conditions that affect resaleability; the applicable return policy governs such cases.

8. Intellectual Property

Intellectual property rights regarding the text, images, product content, page design, graphics, logos, website structure, and other content on this website belong to Lunaro Commerce LLC or the relevant legal rights holders.

You may not copy, modify, distribute, publicly display, sell, disseminate, or otherwise use the website’s content without prior written permission, except as expressly permitted by applicable law.

9. Prohibited Conduct

When using this website, you may not:

Engage in any illegal or fraudulent activity;
Gain unauthorized access to the website, servers, or other related systems;
Interfere with the normal operation of the website or attempt to compromise its security measures;
Use automated programs to scrape or copy website content in large volumes;
Impersonate others or provide false information, such as fake orders or contact details;
Use the website or purchase products in a manner that violates applicable law or these terms.

In the event of such conduct, we may take measures such as restricting access, cancelling orders, or terminating relevant services.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Lunaro Commerce LLC shall not be held liable for website interruptions, delivery delays, network failures, or other indirect losses caused by events beyond our reasonable control.

The limitations of liability set forth in these terms do not apply to liabilities that cannot be limited or excluded under applicable law.

11. Third-Party Services

The website may include services provided by third parties, such as payment processing, logistics, analytics, hosting, or other services. These third-party services may be subject to their own terms and privacy policies.

We will handle the specific operating rules of third-party services in accordance with applicable laws and relevant service arrangements.

12. Governing Law

These Terms of Service are governed by and construed in accordance with applicable U.S. law. To the extent permitted by law, disputes relating to this website or these Terms shall be submitted to a court of competent jurisdiction.